SAP Mobility for Field Service Applications

We at BCC Distribution are proud to be a trusted source for SAP-integrated software and hardware solutions. These solutions include TranSEND, TranASAP, TranRFID, and QuickPrint, as well as the barcode hardware needed to facilitate quick and accurate data collection, validation, and label printing when needed. We also offer SAP field service inventory and asset tracking solutions, which can make your organization’s service operations mobile. This streamlines on-site field service workflows and improves efficiency. 

With TranSEND, for SAP inventory tracking applications outside the four-walls, your team can easily manage work orders, schedule field technicians, track inventory in real-time, and more. Our comprehensive and native SAP inventory control solutions are designed to integrate seamlessly with your existing SAP S/4HANA or SAP ECC business system. TranSEND is a powerful SAP mobility application for SAP field service applications that leverages various connectivity methods, including the latest in 5G/Cellular (WWAN), to power off-site SAP data collection, validation, confirmation and inventory tracking transactions, facilitating business wherever your team goes.

Validate Drop-Off and Proof of Delivery

As a logistics company, issuing invoices can hinge on validating accurate proof of delivery – and keeping business means keeping customers satisfied materials are delivered when and where expected. BCC Distribution’s SAP field mobility software application and delivery solutions, leveraging the latest device connectivity capabilities from Zebra Technologies and Honeywell, allow you to do both: letting you take photos for proof of delivery and package condition, updating SAP using 5G/Cellular connectivity, and ultimately giving customers complete visibility of their order products.

Initial pick-up and the delivery to its final destination are the two most critical points in a product, material, or parcel’s journey. Proof is often required at both ends of the journey, for the customer and for audit compliance. Add the complexity of increased volumes, varied finished goods drop options, and last-minute re-routing, you need solutions that provide increased visibility. With BCC Distribution and Zebra mobility solutions, you and your customers have that visibility from the manufacturing floor to the customer’s door.

Field Repair Done Right

When your field technicians need to make a repair, and need to access SAP for necessary data, the last thing you want them to do is need to make a second trip. BCC Distribution’s SAP Field Mobility Solutions can be enabled to give your technicians direct access to SAP maintenance orders, potential technical specifications or documentation, available inventory information, as well as direct customer communication on the go, improving repair efficiency and reducing repeat calls. Access SAP data via the mobility solution that best suits your repair operations: Zebra rugged tablet with cellular connection or one of the many Zebra handheld devices with integrated barcode scanning, cameras, and durability to match even the toughest field application.

Direct Delivery

On-time and accurate deliveries drive successful business partnerships. BCC Distribution’s mobilized SAP solutions for Direct Store Delivery (DSD), combined with Zebra’s mobile computers and barcode label printers, make sure deliveries are validated and accurate, on time, and meet the customers’ expectations with accurate inventory counts, shelf utilization, and proof of delivery.

Mobility

Mobility is vital when considering off-site transaction management software. Successful scanning rates and data processing are vital, but so is the ability to access data needed to make informed business decisions. Traditional FSM solutions have mobile apps, but functionality is often limited and user experience can differ greatly across manufacturers. On the other hand, BCC Distribution’s SAP-integrated field service solution offers consistency, both in functionality and user experience. TranSEND software provides direct, online access to data like work order details, inventory, and customer history, all needed for seamless off-site transactions. These software applications also support offline functionality, preventing a loss in productivity or data accuracy if technicians work in an area with no internet connection. 

TranSEND stands out for field service applications with its powerful integration within the SAP ecosystem and provides the scalability and mobility needed for successful off-site transactions, regardless of demand. Next, we’ll explore more SAP software features from TranSEND and how they transform day-to-day transactions and work orders.

SAP Mobility for Field-Based Applications

Sometimes, business takes you off-site. In industries such as the Distribution, Aerospace, and Transportation and Logistics, seamless end-to-end traceability, validation, and data accuracy need to be guaranteed off-site. In addition to integration, scalability, and mobility, other vital SAP field service software features include:

1. Inventory Management– leverage SAP’s powerful Inventory Management system, allowing field technicians to validate inventory levels and track assets off-site.
2. Analytics– KPIs to communicate efficiency, task completion times, and more, facilitating the constant improvement of operations.
3. Workflow Tracking– Timesheet logging, allowing technicians to accurately record their work hours, streamlining billing and administrative tasks. 
4. Customization– Being a native SAP software solution, TranSEND also offers a high level of customization, allowing your team to configure its transactions to fit your business needs.

These features are key in the continuity of business off-site. By facilitating direct data access and validation between field workers and the SAP environment, our field service solutions ensures that technicians can deliver high-quality service regardless of location or connectivity. Next, let’s explore a real application of SAP field worker software and how it handles the complexity of off-site transactions.

Utilizing TranSEND for SAP in the Field

Utilizing SAP field worker software empowers businesses to streamline their off-site operations, ensuring real-time access to vital data and workflows. One of the key challenges for field workers is maintaining productivity and accuracy internet connectivity is unreliable or unavailable. 

To solve this, BCC Distribution offers TranSEND Store & Forward, a native SAP RF scanning and data collection solution that allows workers to scan barcodes and manage inventory data both on- and offline. Whether directly connected via 5G/Cellular or Wi-Fi connectivity, or in an area without a network connection, TranSEND has the ability to store data locally and automatically, and seamlessly, synchronize with the SAP business system once connectivity is restored. TranSEND ensures that field operations remain efficient and accurate, regardless of where work takes your team.

TranSEND Store & Forward

TranSEND is a cutting-edge native SAP solution designed for mobility and automation, leveraging the power of SAP Business Technology Platform (BTP) and SAP Mobile Services. It delivers flexible barcode scanning capabilities– whether online, offline, or in batch mode– specifically tailored for SAP S/4HANA and SAP ECC environments. With seamless store and forward support, TranSEND boosts productivity in both connected and disconnected work, facilitating smooth operations across sites. Technicians can easily scan barcodes and validate inventory data within the SAP environment, enhancing visibility, accuracy, and data validation from any location. TranSEND offers multiple connectivity modes, and, using the latest developments from SAP BTP, this SAP field service friendly software enables businesses to optimize their inventory management using BCC Distribution’s barcoding system without disruptions.

At BCC Distribution, we’re committed to delivering cutting-edge SAP technology that facilitates inventory tracking, field operations, as well as asset management. SAP-powered software and barcoding hardware optimize efficiency and data accuracy, allowing businesses to improve productivity while successfully managing higher volume demands. With TranSEND, your company can mobilize and automate SAP to handle off-site tasks, ensuring streamlined work orders.

Optimize Your Field Service Through BCC Distribution

BCC Distribution offers both software and hardware SAP-integrated solutions for many industrial applications. TranSEND is a powerful solution that allows teams to automate operations on the go without missing data or decreased accuracy. As a provider of both SAP-certified software and hardware, BCC Distribution can create a comprehensive SAP solution for your data-validation and data-collection needs. Contact our team today to find out how our SAP-certified deliverables can facilitate mobile operations for your field-based application.